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Massachusetts Alliance for Communication
and Resolution following Medical Injury

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Our Resource
Library

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General Information

Document Title Categories Source Link
A Roadmap for Transforming Medical Liability and Improving Patient Safety in Massachusetts (Executive Summary) General Information, Healthcare Administrator Information BIDMC and Massachusetts Medical Society Download
Best Practices Best Practices, General Information, MACRMI-created documents MACRMI Download
CARe Timeline General Information, MACRMI-created documents, Provider Information & Support MACRMI Download
How to Implement a CARe Program: An Implementation Guide General Information, Legislation and Regulation, Healthcare Administrator Information, Sample Policies and Procedures, Implementation Guides and Tools MACRMI Download
Informational Patient Brochure General Information, Patient & Family Information and Support MACRMI Download
Patients' and Physicians' Attitudes Regarding the Disclosure of Medical Errors General Information, Patient & Family Information and Support JAMA Download
The Disclosure and Offer Model: Understanding the Basics General Information Harvard School of Public Health Download
Unexpected Medical Outcome: Patient Info Sheet General Information, Legislation and Regulation, Patient & Family Information and Support MACRMI Download
A Better Approach to Medical Malpractice Claims? The University of Michigan Experience CARe/CRP Peer-Reviewed Articles, General Information, Healthcare Administrator Information, Programs like CARe Journal of Health & Life Sciences Law Download
A Roadmap for Advancing the Practice of Respect in Healthcare General Information, Programs like CARe Joint Commission Journal on Quality and Safety Download
A Roadmap for Transforming Medical Liability and Improving Patient Safety in Massachusetts General Information, Healthcare Administrator Information BIDMC and Massachusetts Medical Society Download
Basic Introductory Powerpoint Presentation CARe/CRP Press, General Information, Healthcare Administrator Information, MACRMI-created documents MACRMI Download
Defensive Medicine Fact Sheet (pdf) General Information, Healthcare Administrator Information Massachusetts Medical Society Download
Disclosing Harmful Errors to Patients: Recent Developments and Future Directions General Information, Healthcare Administrator Information, Programs like CARe, Provider Information & Support Physician Presentation Download
Disclosure, Apology and Offer: A New Approach to Medical Liability (pdf) General Information, Healthcare Administrator Information, Legislation and Regulation Vital Signs Download
DPH SRE Letter Template - 30 days General Information, Healthcare Administrator Information, Legislation and Regulation MACRMI Download
DPH SRE Letter Template - 7 days General Information, Healthcare Administrator Information, Legislation and Regulation MACRMI Download
Forum 2017 - Intro Session Slides General Information MACRMI Download
Glossary of Terms General Information, Patient & Family Information and Support NPSF Download
Investigation of Defensive Medicine in Massachusetts General Information, Healthcare Administrator Information Massachusetts Medical Society Download
Jumping Hurdles: Some AHRQ grant ideas moving ahead General Information Modern Healthcare Download
Liability Claims and Costs Before and After Implementation of a Medical Error Disclosure Program General Information, Healthcare Administrator Information, Programs like CARe Annals of Internal Medicine Download
Making Irrational Health Care Rational General Information Boston Globe Download
Massachusetts Alliance Studies Pilot Programs in Communication, Apology and Resolution General Information, Legislation and Regulation PSHQ Magazine Download
Massachusetts Medical Society urges special study of defensive medicine General Information, Healthcare Administrator Information Massachusetts Medical Society Download
Medical Malpractice--Update General Information, Healthcare Administrator Information Robert Wood Johnson Foundation Download
New Directions in Medical Liability Reform General Information, Healthcare Administrator Information, Legislation and Regulation, Programs like CARe NEJM Download
NEW! NPDB Form Changes - Letter General Information, Provider Information & Support , Healthcare Administrator Information MACRMI Download
Nurturing a Culture of Patient Safety and Achieving Lower Malpractice Risk Through Disclosure: Lessons Learned and Future Directions General Information, Healthcare Administrator Information, Programs like CARe Frontiers of Health Services Management Download
One System’s Journey in Creating a Disclosure and Apology Program General Information, Legislation and Regulation Joint Commission Journal on Quality and Patient Safety Download
Patient involvement in patient safety: How willing are patients to participate? General Information, Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
Patients’ and family members’ views on how clinicians enact and how they should enact incident disclosure: the “100 patient stories” qualitative study General Information, Healthcare Administrator Information, Provider Information & Support BMJ Download
Respectful Management of Serious Clinical Adverse Events Clinician Education & Training, General Information, Healthcare Administrator Information, Sample Policies and Procedures IHI Download
Say Sorry Clinician Education & Training, General Information, Programs like CARe Danish Society for Patient Safety Download
Specific Aims and Key Outcomes from Roadmap General Information, Legislation and Regulation BIDMC and Massachusetts Medical Society Download
Steps to access the CARe Forum on the Massachusetts Bar Association Website General Information, Healthcare Administrator Information, Legislation and Regulation, Patient & Family Information and Support MACRMI Download
The Medical Liability Climate and Prospects for Reform General Information, Legislation and Regulation, Programs like CARe JAMA Download
The Time Has Come for Liability Reform General Information Massachusetts Medical Society Download
Top 20 Things Patients can do for Patient Safety General Information, Patient & Family Information and Support AHRQ Download
Understanding Medical Malpractice Insurance: A Primer General Information, Healthcare Administrator Information, Provider Information & Support Robert Wood Johnson Foundation Download
When Things Go Wrong in the Ambulatory Setting General Information, Healthcare Administrator Information, Programs like CARe PROMISES Project Download

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