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Massachusetts Alliance for Communication
and Resolution following Medical Injury

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Provider Information & Support

Document Title Categories Source Link
Best Practices for Attorneys Representing Healthcare Providers Best Practices, Information for Attorneys, MACRMI-created documents, Provider Information & Support MACRMI Download
CARe Timeline General Information, MACRMI-created documents, Provider Information & Support MACRMI Download
Balancing Healthcare Administrator Information, Provider Information & Support NEJM Download
NEW! Clinician CARe Communication Algorithm Clinician Education & Training, Provider Information & Support MACRMI Download
Disclosing Errors to Patients: Perspectives of Registered Nurses (pdf) Healthcare Administrator Information, Provider Information & Support Joint Commission Journal on Quality and Patient Safety Download
Disclosing Harmful Errors to Patients: Recent Developments and Future Directions General Information, Healthcare Administrator Information, Programs like CARe, Provider Information & Support Physician Presentation Download
Effectiveness of interventions designed to promote patient involvement to enhance safety: a systematic review Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
Engaging Patients as Vigilant Partners in Safety Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support Medical Care Research and Review Download
Guide to Patient and Family Engagement: Environmental Scan Report Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support AHRQ Download
Guilty, Afraid and Alone: Struggling with Medical Error Provider Information & Support NEJM Download
Hierarchies: the Berlin Wall of patient safety Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
Medical error: the second victim Provider Information & Support BMJ Download
NEW! NPDB Form Changes - Letter General Information, Provider Information & Support , Healthcare Administrator Information MACRMI Download
Partnering with patients and families to enhance safety and quality--a toolkit Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support AHRQ Download
Partnering with patients to improve safety Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support American College of Obstetricians and Gynecologists Download
Patient involvement in patient safety: How willing are patients to participate? General Information, Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
Patient Safety and the “Just Culture”: A Primer for Health Care Executives Healthcare Administrator Information, Provider Information & Support Columbia University Download
Patient Safety: A Consumer's Perspective Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support Qualitative Health Research Download
Patients’ and family members’ views on how clinicians enact and how they should enact incident disclosure: the “100 patient stories” qualitative study General Information, Healthcare Administrator Information, Provider Information & Support BMJ Download
Responding to patient safety incidents: the “seven pillars” Clinician Education & Training, Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
Scoping review and approach to appraisal of interventions intended to involve patients in patient safety Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support Journal of Health Services Research & Policy Download
Second Victim Response Teams: Institutional Design Strategies to Care for Our Own Programs like CARe, Provider Information & Support University of Missouri Health System Download
The Disclosure Dilemma — Large-Scale Adverse Events Clinician Education & Training, Provider Information & Support NEJM Download
The Emotional Impact of Medical Errors on Practicing Physicians in the United States and Canada Provider Information & Support Joint Commission Journal on Quality and Patient Safety Download
Toward Patient-Centered Cancer Care: Patient Perceptions of Problematic Events, Impact, and Response Healthcare Administrator Information, Provider Information & Support Journal of Clinical Oncology Download
Understanding Medical Malpractice Insurance: A Primer General Information, Healthcare Administrator Information, Provider Information & Support Robert Wood Johnson Foundation Download
What do patients and relatives know about problems and failures in care? Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support Quality and Safety in Healthcare Journal Download
When Things Go Wrong: Disclosure of Medical Error (ppt) Clinician Education & Training, Healthcare Administrator Information, Provider Information & Support Physician Presentation Download

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