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Massachusetts Alliance for Communication
and Resolution following Medical Injury

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Our Resource
Library

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Best Practices
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Most-Requested Resources
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Most Commonly Requested Resources

Document Title Categories Source Link
A Guide to Insurer Referral Conversations Healthcare Administrator Information, MACRMI-created documents, Sample Policies and Procedures MACRMI Download
A Roadmap for Transforming Medical Liability and Improving Patient Safety in Massachusetts (Executive Summary) General Information, Healthcare Administrator Information BIDMC and Massachusetts Medical Society Download
Best Practices Best Practices, General Information, MACRMI-created documents MACRMI Download
Best Practices for Attorneys Representing Healthcare Providers Best Practices, Information for Attorneys, MACRMI-created documents, Provider Information & Support MACRMI Download
Best Practices for Attorneys Representing Patients Best Practices, Information for Attorneys, MACRMI-created documents, Patient & Family Information and Support MACRMI Download
Best Practices for Insurers Best Practices, MACRMI-created documents MACRMI Download
Best Practices for Interfacing with Patients Clinician Education & Training, Patient & Family Information and Support , Healthcare Administrator Information, Best Practices, MACRMI-created documents MACRMI Download
Best Practices for Patient Representation in CARe Programs Best Practices, Healthcare Administrator Information, Information for Attorneys, MACRMI-created documents, Patient & Family Information and Support MACRMI Download
Betsy Lehman Center Report - Cost of Medical Error Data Betsy Lehman Center Download
CARe Readiness Checklist Forum Materials, Legislation and Regulation, MACRMI-created documents MACRMI Download
CARe Timeline General Information, MACRMI-created documents, Provider Information & Support MACRMI Download
NEW! Forum Slides - 2020 (Virtual) Forum Materials MACRMI Download
How to Implement a CARe Program: An Implementation Guide General Information, Legislation and Regulation, Healthcare Administrator Information, Sample Policies and Procedures, Implementation Guides and Tools MACRMI Download
Informational Patient Brochure General Information, Patient & Family Information and Support MACRMI Download
Inventory of Patient Safety Improvement Spread Strategies Healthcare Administrator Information, Implementation Guides and Tools MACRMI Download
MITSS: Supporting Patients and Families for Over a Decade Patient & Family Information and Support PSHQ Magazine Download
Outcomes in Two Massachusetts Hospital Systems Give Reason for Optimism about Communication-and-Resolution Programs Data, CARe/CRP Peer-Reviewed Articles Health Affairs Download
Patients Experiences with Communication and Resolution Programs Data, Legislation and Regulation, Patient & Family Information and Support , Programs like CARe JAMA Download
Patients' and Physicians' Attitudes Regarding the Disclosure of Medical Errors General Information, Patient & Family Information and Support JAMA Download
The Disclosure and Offer Model: Understanding the Basics General Information Harvard School of Public Health Download
Tracking Spreadsheet (sample) Legislation and Regulation, Healthcare Administrator Information MACRMI Download
Unexpected Medical Outcome: Patient Info Sheet General Information, Legislation and Regulation, Patient & Family Information and Support MACRMI Download

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