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All Documents

Document Title Categories Source Link
1st Annual Forum Slides - Driver Forum Materials Stanford PEARL Download
1st Annual Forum Slides - Woodward, Sands Forum Materials MACRMI Download
2013 Forum Agenda Forum Materials Download
2014 Forum Agenda Forum Materials MACRMI Download
2015 Agenda Forum Materials MACRMI Download
2015 CARe Forum - Slides Forum Materials MACRMI Download
2016 Forum Agenda Forum Materials MACRMI Download
2018 Forum Agenda Forum Materials MACRMI Download
2020 Virtual Forum Agenda Forum Materials Download
A 62-Year-Old Woman With Skin Cancer Who Experienced Wrong-Site Surgery Clinician Education & Training, Healthcare Administrator Information JAMA Download
A Better Approach to Medical Malpractice Claims? The University of Michigan Experience CARe/CRP Peer-Reviewed Articles, General Information, Healthcare Administrator Information, Programs like CARe Journal of Health & Life Sciences Law Download
A Guide to Insurer Referral Conversations Healthcare Administrator Information, MACRMI-created documents, Sample Policies and Procedures MACRMI Download
A Roadmap for Advancing the Practice of Respect in Healthcare General Information, Programs like CARe Joint Commission Journal on Quality and Safety Download
A Roadmap for Transforming Medical Liability and Improving Patient Safety in Massachusetts General Information, Healthcare Administrator Information BIDMC and Massachusetts Medical Society Download
A Roadmap for Transforming Medical Liability and Improving Patient Safety in Massachusetts (Executive Summary) General Information, Healthcare Administrator Information BIDMC and Massachusetts Medical Society Download
Admitting medical errors leads to reduced liability costs CARe/CRP Press, Programs like CARe Business Insurance Download
Ainsworth affidavit Download
Astor affidavit Download
Balancing Healthcare Administrator Information, Provider Information & Support NEJM Download
Barrett affidavit Download
Basic Introductory Powerpoint Presentation CARe/CRP Press, General Information, Healthcare Administrator Information, MACRMI-created documents MACRMI Download
Best Practices Best Practices, General Information, MACRMI-created documents MACRMI Download
Best Practices for Attorneys Representing Healthcare Providers Best Practices, Information for Attorneys, MACRMI-created documents, Provider Information & Support MACRMI Download
Best Practices for Attorneys Representing Patients Best Practices, Information for Attorneys, MACRMI-created documents, Patient & Family Information and Support MACRMI Download
Best Practices for Insurers Best Practices, MACRMI-created documents MACRMI Download
Best Practices for Interfacing with Patients Clinician Education & Training, Patient & Family Information and Support , Healthcare Administrator Information, Best Practices, MACRMI-created documents MACRMI Download
Best Practices for Patient Representation in CARe Programs Best Practices, Healthcare Administrator Information, Information for Attorneys, MACRMI-created documents, Patient & Family Information and Support MACRMI Download
Beth Israel Deaconess Medical Center teams with Mass. Medical Society to develop “Roadmap” to transform medical liability system CARe/CRP Press Massachusetts Medical Society Download
Betsy Lehman Center Report - Cost of Medical Error Data Betsy Lehman Center Download
Betsy Lehman Center Report - Cost of Medical Error - Executive Summary Data Betsy Lehman Center Download
Breakstone affidavit Download
CARe Approach Continues to Gain Ground CARe/CRP Peer-Reviewed Articles Vital Signs Download
CARe Forum 2014 - CARe Interim Data Snapshot Forum Materials Harvard School of Public Health Download
CARe Forum 2014 - CARe Processes and the Pilot Experience Forum Materials MACRMI Download
CARe Forum 2014 - MACRMI History, Progress Made, and New Resources Forum Materials MACRMI Download
CARe Forum 2014 - The Human Connection: Looking at Adverse Events from a Patient-Centered Perspective Forum Materials MACRMI Download
CARe Procedure Appendices - Sample Forum Materials, MACRMI-created documents, Sample Policies and Procedures MACRMI Download
CARe Readiness Checklist Forum Materials, Legislation and Regulation, MACRMI-created documents MACRMI Download
CARe Timeline General Information, MACRMI-created documents, Provider Information & Support MACRMI Download
CARe Tracked Event Criteria Healthcare Administrator Information, Legislation and Regulation, MACRMI-created documents MACRMI Download
Catalano affidavit Download
Chrisanthopoulos affidavit Download
NEW! Clinician CARe Communication Algorithm Clinician Education & Training, Provider Information & Support MACRMI Download
Codesigning as a Discursive Practice in Emergency Health Services: The Architecture of Deliberation CARe/CRP Peer-Reviewed Articles The Journal of Applied Behavioral Science Download
Communication is key to malpractice reform CARe/CRP Press, Legislation and Regulation Worcester Telegram Download
Defensive Medicine Fact Sheet (pdf) General Information, Healthcare Administrator Information Massachusetts Medical Society Download
Disclosing Errors to Patients: Perspectives of Registered Nurses (pdf) Healthcare Administrator Information, Provider Information & Support Joint Commission Journal on Quality and Patient Safety Download
Disclosing Harmful Errors to Patients: Recent Developments and Future Directions General Information, Healthcare Administrator Information, Programs like CARe, Provider Information & Support Physician Presentation Download
Disclosure and Offer at Twently Five: Time to Adopt Policies to Promote Fairly Negotiated Compensation Healthcare Administrator Information, Patient & Family Information and Support , Programs like CARe, Sample Policies and Procedures Suffolk University Law Review Online Download
Disclosure, Apology and Offer: A New Approach to Medical Liability (pdf) General Information, Healthcare Administrator Information, Legislation and Regulation Vital Signs Download
Disclosure, Apology, and Offer Programs: Stakeholders’ Views of Barriers to and Strategies for Broad Implementation CARe/CRP Peer-Reviewed Articles Milbank Quarterly Download
DPH SRE Letter Template - 30 days General Information, Healthcare Administrator Information, Legislation and Regulation MACRMI Download
DPH SRE Letter Template - 7 days General Information, Healthcare Administrator Information, Legislation and Regulation MACRMI Download
Effectiveness of interventions designed to promote patient involvement to enhance safety: a systematic review Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
Elyse Bio Download
Engaging Patients as Vigilant Partners in Safety Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support Medical Care Research and Review Download
NEW! Ensuring successful implementation of communication-and-resolution programs Data, CARe/CRP Peer-Reviewed Articles BMJ Q&S Download
Federal /State Statutes Relative to Reporting of Malpractice Claims and Adverse Events (Massachusetts) National Practitioner Databank and the Board of Registration in Medicine Download
Forum 2016 Slide Set Legislation and Regulation MACRMI Download
Forum 2017 - General Session Slides (afternoon session) Forum Materials MACRMI Download
Forum 2017 - Intro Session Slides General Information MACRMI Download
Forum 2017 Agenda (5th Annual) Legislation and Regulation MACRMI Download
Forum 2017 Materials Forum Materials MACRMI Download
Forum Agenda 2019 Forum Materials MACRMI Download
Forum Slides - 2019 Forum Materials MACRMI Download
NEW! Forum Slides - 2020 (Virtual) Forum Materials MACRMI Download
Glinka affidavit Download
Glossary of Terms General Information, Patient & Family Information and Support NPSF Download
Guide to Patient and Family Engagement: Environmental Scan Report Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support AHRQ Download
Guilty, Afraid and Alone: Struggling with Medical Error Provider Information & Support NEJM Download
Health Systems Turn to Communication and Resolution Programs to Identify Errors CARe/CRP Press ED Accreditation Update Download
Heidorn Affidavit Download
Heppner affidavit Download
Hierarchies: the Berlin Wall of patient safety Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
How to Implement a CARe Program: An Implementation Guide General Information, Legislation and Regulation, Healthcare Administrator Information, Sample Policies and Procedures, Implementation Guides and Tools MACRMI Download
Illinois Disclosure Program (PowerPoint) Healthcare Administrator Information Physician Presentation Download
Implementing Your Version of the Michigan Model Healthcare Administrator Information, Programs like CARe University of Michigan Health System Download
Informational Patient Brochure General Information, Patient & Family Information and Support MACRMI Download
Innovative Mass. Alliance Initiative Is a “CARe”ing Way to Respond to Medical Errors CARe/CRP Press, Legislation and Regulation Wing of Zock Download
Inventory of Patient Safety Improvement Spread Strategies Healthcare Administrator Information, Implementation Guides and Tools MACRMI Download
Investigation of Defensive Medicine in Massachusetts General Information, Healthcare Administrator Information Massachusetts Medical Society Download
Jumping Hurdles: Some AHRQ grant ideas moving ahead General Information Modern Healthcare Download
Let's Talk CARe/CRP Press Business West Download
Liability Claims and Costs Before and After Implementation of a Medical Error Disclosure Program General Information, Healthcare Administrator Information, Programs like CARe Annals of Internal Medicine Download
Lynn bio Download
MA 2012 Payment Reform Legislation (Ch 224) - Key Liability Provisions Massachusetts Legislation Download
MA 2012 Payment Reform Legislation (Ch 224) - Key Liability Provisions Massachusetts Download
Making Irrational Health Care Rational General Information Boston Globe Download
Malpractice Reform — Opportunities for Leadership by Health Care Institutions and Liability Insurers Healthcare Administrator Information, Legislation and Regulation NEJM Download
Massachusetts Alliance Studies Pilot Programs in Communication, Apology and Resolution General Information, Legislation and Regulation PSHQ Magazine Download
Massachusetts Hospitals Urged to Apologize Settle CARe/CRP Press Boston Globe Download
Massachusetts Medical Society first-of-its-kind survey of physicians shows extent and cost of the practice of defensive medicine and its multiple effects on health care in the state CARe/CRP Press, Healthcare Administrator Information Massachusetts Medical Society Download
Massachusetts Medical Society urges special study of defensive medicine General Information, Healthcare Administrator Information Massachusetts Medical Society Download
Medical error: the second victim Provider Information & Support BMJ Download
Medical Malpractice--Update General Information, Healthcare Administrator Information Robert Wood Johnson Foundation Download
MITSS: Supporting Patients and Families for Over a Decade Patient & Family Information and Support PSHQ Magazine Download
New Directions in Medical Liability Reform General Information, Healthcare Administrator Information, Legislation and Regulation, Programs like CARe NEJM Download
NEW! NPDB Form Changes - Letter General Information, Provider Information & Support , Healthcare Administrator Information MACRMI Download
Nurturing a Culture of Patient Safety and Achieving Lower Malpractice Risk Through Disclosure: Lessons Learned and Future Directions General Information, Healthcare Administrator Information, Programs like CARe Frontiers of Health Services Management Download
One System’s Journey in Creating a Disclosure and Apology Program General Information, Legislation and Regulation Joint Commission Journal on Quality and Patient Safety Download
Oregon legislation to be signed by Gov. Legislation and Regulation Download
Organizational building blocks toward an effective practice of disclosure Clinician Education & Training, Healthcare Administrator Information Institute for Professionalism and Ethical Practice Download
Outcomes in Two Massachusetts Hospital Systems Give Reason for Optimism about Communication-and-Resolution Programs Data, CARe/CRP Peer-Reviewed Articles Health Affairs Download
Parker affidavit Download
Partnering with patients and families to enhance safety and quality--a toolkit Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support AHRQ Download
Partnering with patients to improve safety Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support American College of Obstetricians and Gynecologists Download
Patient involvement in patient safety: How willing are patients to participate? General Information, Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
Patient Safety and the “Just Culture”: A Primer for Health Care Executives Healthcare Administrator Information, Provider Information & Support Columbia University Download
Patient Safety: A Consumer's Perspective Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support Qualitative Health Research Download
Patients Experiences with Communication and Resolution Programs Data, Legislation and Regulation, Patient & Family Information and Support , Programs like CARe JAMA Download
Patients' and Physicians' Attitudes Regarding the Disclosure of Medical Errors General Information, Patient & Family Information and Support JAMA Download
Patients’ and family members’ views on how clinicians enact and how they should enact incident disclosure: the “100 patient stories” qualitative study General Information, Healthcare Administrator Information, Provider Information & Support BMJ Download
Reliant Data Data, Legislation and Regulation Reliant Download
Report on Patient Representation in CRPs Legislation and Regulation, Patient & Family Information and Support , Programs like CARe Harvard Negotiation and Mediation Clinical Program Download
Respectful Management of Serious Clinical Adverse Events Clinician Education & Training, General Information, Healthcare Administrator Information, Sample Policies and Procedures IHI Download
Responding to patient safety incidents: the “seven pillars” Clinician Education & Training, Healthcare Administrator Information, Provider Information & Support Quality and Safety in Healthcare Journal Download
Sachs affidavit Download
Sample Board Resolution Sample Policies and Procedures, MACRMI-created documents MACRMI Download
Sample CARe Algorithm (definition) Sample Policies and Procedures MACRMI Download
Sample CARe Algorithm (protocol) Sample Policies and Procedures MACRMI Download
Sample CARe Procedure Sample Policies and Procedures MACRMI Download
Sample Clinician Badge Card Clinician Education & Training, Healthcare Administrator Information MACRMI/BIDMC Download
Sample Communication Policy Sample Policies and Procedures MACRMI Download
Sample Guidelines for CARe Meeting with Patient Sample Policies and Procedures MACRMI Download
Sample Timeline Sample Policies and Procedures MACRMI Download
Say Sorry Clinician Education & Training, General Information, Programs like CARe Danish Society for Patient Safety Download
Scoping review and approach to appraisal of interventions intended to involve patients in patient safety Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support Journal of Health Services Research & Policy Download
Second Victim Response Teams: Institutional Design Strategies to Care for Our Own Programs like CARe, Provider Information & Support University of Missouri Health System Download
Sorry Works! Flyer Patient & Family Information and Support , Programs like CARe Sorry Works! Download
Specific Aims and Key Outcomes from Roadmap General Information, Legislation and Regulation BIDMC and Massachusetts Medical Society Download
Stanford PEARL Program Materials Legislation and Regulation, Patient & Family Information and Support Stanford Health System Download
Starting a Statewide CARe Collaborative Legislation and Regulation, Programs like CARe MACRMI Download
Steps to access the CARe Forum on the Massachusetts Bar Association Website General Information, Healthcare Administrator Information, Legislation and Regulation, Patient & Family Information and Support MACRMI Download
Suggested Insurer Contact Timeline Legislation and Regulation MACRMI Download
The Disclosure and Offer Model: Understanding the Basics General Information Harvard School of Public Health Download
The Disclosure Dilemma — Large-Scale Adverse Events Clinician Education & Training, Provider Information & Support NEJM Download
The Emotional Impact of Medical Errors on Practicing Physicians in the United States and Canada Provider Information & Support Joint Commission Journal on Quality and Patient Safety Download
The Medical Liability Climate and Prospects for Reform General Information, Legislation and Regulation, Programs like CARe JAMA Download
The Time Has Come for Liability Reform General Information Massachusetts Medical Society Download
Top 20 Things Patients can do for Patient Safety General Information, Patient & Family Information and Support AHRQ Download
Toward Patient-Centered Cancer Care: Patient Perceptions of Problematic Events, Impact, and Response Healthcare Administrator Information, Provider Information & Support Journal of Clinical Oncology Download
Tracking Spreadsheet (sample) Legislation and Regulation, Healthcare Administrator Information MACRMI Download
Understanding Medical Malpractice Insurance: A Primer General Information, Healthcare Administrator Information, Provider Information & Support Robert Wood Johnson Foundation Download
Unexpected Medical Outcome: Patient Info Sheet General Information, Legislation and Regulation, Patient & Family Information and Support MACRMI Download
Welcome News on Medical Liability Reform CARe/CRP Press Health Stew - Boston.com Download
What do patients and relatives know about problems and failures in care? Healthcare Administrator Information, Patient & Family Information and Support , Provider Information & Support Quality and Safety in Healthcare Journal Download
When Things Go Wrong in the Ambulatory Setting General Information, Healthcare Administrator Information, Programs like CARe PROMISES Project Download
When Things Go Wrong: Disclosure of Medical Error (ppt) Clinician Education & Training, Healthcare Administrator Information, Provider Information & Support Physician Presentation Download
Winter affidavit Download

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